Volvo was also in the bottom 10 for Consumer Reports, landing at 24th with 38/100 rating for reliability, with the brand’s flagship SUV getting the worst rating for reliability. But the Swedish automaker actually improved over the 2019 study, where its model-year 2016 vehicles came in at 204 PP100. Volvo squeaked ahead of Jaguar, with a score of 185 PP100. Chrysler ranked 19th in CR’s 2019 list, which was up seven spots from 2018. Back in 2017, its portfolio also included the Chrysler 200, which never really achieved stellar J.D. It had been fifteen steps higher in 2019, when it had just 146 PP100. If you value reliability, stay well away from this brand.Ĭhrysler took a major tumble in the 2020 study with 214 PP100. As mentioned, Land Rover isn’t in CR’s reliability survey list, but you can bet they would be near the bottom since every single one of their 2020 models gets the worst possible reliability rating. This year, the Italian automaker left Land Rover behind with its improvement to 160 PP100. But Land Rover was second from the bottom last year, behind Fiat’s 249 PP100. Its 220 PP100 was a very slight improvement over the 221 PP100 it received in the 2019 study, which looked at model-year 2016 vehicles. This advertisement has not loaded yet, but your article continues below. Seeing as this is a prediction of future reliability based on past performance, it should be taken with an appropriate sprinkle of salt. Meanwhile, at the bottom of the heap, Cadillac was dead last with 23, Alfa Romeo at 27 and Acura 29. In their latest Consumer Reliability Survey, Lexus was the top brand, with a score of 81 out of 100 for “Average Predicted Reliability”, followed by Mazda and Toyota tied at 77. At the other end, Land Rover racked up 220 PP100.Ĭonsumer Reports also conducts an automotive reliability survey, collecting over 420,000 responses since 2000, but their results are not limited to a single model year, and simply provide a rolling snapshot of brands’ and models’ reliability. Genesis, in its first year of eligibility under the three-year age cut-off, averaged 89 PP100. Basically, the lower the number, the better the rating.
This study measures the number of problems per 100 vehicles (PP100) that owners experienced in the last twelve months - the third year of ownership. Vehicle Dependability Study looks at model-year 2017 vehicles, gathering information from 36,555 original owners after they’d had them for three years.
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